At eeejl, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine data privacy law.
Scope of This Policy: This Privacy Policy applies to all personal data collected by eeejl through the eeejl.app website, mobile interfaces, customer support channels, and any other service operated under the eeejl brand. By using the eeejl Platform, you acknowledge that you have read and understood this Privacy Policy.
eeejl ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every individual who interacts with the eeejl online casino platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
This document describes in detail: the categories of personal data we collect from players and visitors; the purposes for which that data is processed; the legal bases that justify our processing activities; the circumstances under which data may be shared with third parties; the security measures we employ to protect your data; and the rights you hold as a data subject under Philippine law.
eeejl acts as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with our instructions and applicable law.
eeejl does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop. Your data is used solely to operate, improve, and secure the eeejl Platform and to comply with our legal obligations.
eeejl collects only the personal data that is necessary for the purposes described in this Policy. The categories of data we collect include the following:
When you create an eeejl account, we collect the personal information required to establish and verify your identity, including:
As required by PAGCOR regulations and the Anti-Money Laundering Act of the Philippines (RA 9160, as amended), eeejl conducts Know Your Customer (KYC) verification. During this process, we may collect:
To process deposits and withdrawals, eeejl collects and retains transaction records including:
eeejl records all gaming activity on the Platform for operational, regulatory, and responsible gaming purposes:
When you access the eeejl Platform, our systems automatically collect certain technical information:
When you contact eeejl's customer support team or respond to communications from us, we retain records of those interactions, including live chat transcripts, email correspondence, and any attachments or documents you provide.
eeejl collects personal data through the following channels and mechanisms:
eeejl processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or establishing a new lawful basis.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, selfie, registration data |
| Processing deposits and withdrawals | Financial data, transaction data |
| Delivering gaming services | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, gaming data |
| AML compliance and regulatory reporting | Identity data, financial data, transaction data |
| Responsible gaming monitoring | Gaming activity data, account data |
| Customer support | Communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated/anonymized) |
| Marketing communications (with consent) | Email address, mobile number, gaming preferences |
| Legal compliance and dispute resolution | All relevant data categories as required |
Marketing Communications: eeejl will only send you promotional emails, SMS messages, or in-platform notifications about bonuses and offers if you have explicitly opted in to receive such communications. You may withdraw your consent at any time by updating your notification preferences in your account settings or by contacting our support team.
Under the Data Privacy Act of the Philippines (RA 10173), eeejl processes your personal data on the following legal bases:
eeejl does not sell or rent your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
To process your deposits and withdrawals, eeejl shares necessary financial data with payment processors including GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay/PESONet operators. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
eeejl engages licensed third-party KYC verification providers to assist with identity document verification and facial recognition checks. These providers process your identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
eeejl is legally required to share certain data with Philippine regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government agencies, where required by law, court order, or regulatory directive.
eeejl uses third-party cloud hosting, cybersecurity, and analytics service providers to operate and maintain the Platform. These providers act as Personal Information Processors and are bound by data processing agreements that restrict their use of your data to the specific services they provide to eeejl.
Game providers such as PG Soft, Pragmatic Play, Jili Games, and Evolution Gaming may receive limited technical data (such as session tokens and bet data) necessary to deliver their games within the eeejl Platform. These providers do not receive your full personal profile and are bound by contractual data protection obligations.
Strictly Prohibited: eeejl will never share your personal data with unaffiliated third parties for their own advertising, marketing, or commercial profiling purposes. Any such sharing would require your explicit, separate consent.
eeejl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and detect fraudulent activity. The following categories of cookies are used on the eeejl Platform:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the eeejl Platform. eeejl does not use third-party advertising or behavioral tracking cookies.
eeejl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and registration data | Duration of account + 5 years after closure | Legal obligation (PAGCOR, AMLC) |
| KYC identity documents | Duration of account + 5 years after closure | Legal obligation (RA 9160 AML) |
| Financial transaction records | 10 years from transaction date | Legal obligation (RA 9160 AML) |
| Gaming activity logs | 5 years from date of activity | Regulatory requirement |
| Customer support communications | 3 years from last interaction | Legitimate interest |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent |
Upon expiry of the applicable retention period, eeejl will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized data that can no longer be linked to any individual may be retained indefinitely for statistical and analytical purposes.
eeejl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: While eeejl takes every reasonable measure to protect your data, you also play an important role. Keep your eeejl login credentials confidential, use a strong and unique password, enable 2FA, and notify us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of the Philippines (RA 10173), you have the following rights with respect to your personal data held by eeejl. You may exercise any of these rights by contacting our Data Protection Officer (DPO) using the contact details in Section 13.
You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
You have the right to request a copy of the personal data eeejl holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account details directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller.
You have the right to request that eeejl restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
If you believe eeejl has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
eeejl will respond to all verified data subject rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with notice provided to you. eeejl reserves the right to verify your identity before processing any data subject rights request.
The eeejl Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. eeejl does not knowingly collect personal data from individuals under the age of 21.
All registration attempts are subject to age verification. Where eeejl discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all associated data will be deleted in accordance with applicable law, and any funds held in the account will be handled in accordance with eeejl's underage account procedures.
21+ Only: If you are a parent or guardian and believe that your child has registered on the eeejl Platform, please contact us immediately at [email protected]. We will take immediate action to close the account and delete all associated personal data.
eeejl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, eeejl will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available on this page, with the effective date indicated at the top. Your continued use of the eeejl Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or eeejl's data processing practices, please contact our Data Protection Officer (DPO) through the following channels:
eeejl aims to acknowledge all data privacy inquiries within two (2) business days and to provide a substantive response within fifteen (15) business days. For urgent matters involving suspected data breaches or unauthorized account access, please use the live chat function for the fastest response.
Six concrete commitments that define how eeejl handles your personal data every single day.
All sensitive personal data stored on eeejl servers is encrypted at rest using AES-256, the same standard used by financial institutions and government agencies worldwide.
eeejl's data practices are fully aligned with the Data Privacy Act of the Philippines and the regulations of the National Privacy Commission (NPC).
eeejl will never sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Your data is not a product.
eeejl maintains a designated Data Protection Officer responsible for overseeing all data privacy compliance, handling your rights requests, and liaising with the NPC.
In the unlikely event of a data breach affecting your personal data, eeejl will notify you and the NPC within the timeframes mandated by RA 10173 — no delays, no cover-ups.
Manage your marketing preferences, update your personal details, and exercise your data subject rights directly through your eeejl account settings or by contacting our support team.
Now that you know exactly how eeejl protects your personal data, join thousands of Filipino players from Manila, Cebu, Davao, and Quezon City who trust eeejl for a secure, fair, and exciting online casino experience. Must be 21 years or older to register.